Shipping Policy

Thank you for shopping with Merchivo. We aim to deliver your order quickly and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times may vary depending on your location and product availability.

United Kingdom: 3–7 Business Days
Europe: 5–10 Business Days
International Orders: 7–15 Business Days

Please note that delivery estimates are provided as guidelines and may occasionally be affected by circumstances beyond our control.

Shipping Costs

Shipping charges are calculated during checkout and will be displayed before payment is completed.

Free shipping promotions may be offered periodically and will be clearly stated on our website.

Order Tracking

Where available, tracking information will be sent via email once your order has been dispatched.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Delivery Issues

If your package is delayed, lost, or damaged during transit, please contact our customer support team, and we will assist you in resolving the issue.

Contact Information

Merchivo
Address: 9 Worcester Close, Rochester, England, ME2 3SY
Phone: +44 579 57363
Email: contact@merchivo.site